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Frequently Asked Questions
artisans support
Do you support artisans directly?
care tips
How do I care for my Chikankari outfits?
customization
Can I customize my size or outfit?
fabric
Which fabrics do you use?
Authenticity
Are all your products handwork?
shipment
Do you ship internationally?
Products
How can I be sure of the authenticity of the Chikankari work?
Can I customize my order?
Wholesale
Do you offer wholesale or bulk discounts?
Shipping
How long will it take to receive my order?
Do you ship internationally?
Returns & Exchanges
What is your exchange policy?
Orders
How do I track my order?
Payment
Is Cash on Delivery (COD) available?
Support & Contact
How can I contact Pairahan?
What are your support hours?
Reseller Program
How do I become a reseller with Pairahan?
What payment options are available for resellers?
How are reseller payments processed?
What are the benefits of being a reseller?
Is there a minimum order quantity for resellers?
Returns, Exchanges & Refunds
When will I get my refund?
How do I request a return or exchange?
What is your return policy?
What items are not eligible for return?
Payment & Billing
Do you provide GST invoices?
Can I pay via credit card, debit card, or net banking?
Do you accept COD (Cash on Delivery)?
What payment methods do you accept?
General Questions
Do you offer customization?
Are all your products handmade?
How can I place an order?
What is Pairahan?
Shipping & Delivery
Can I track my order?
Do you deliver across India?
What are your shipping charges?
How long will my order take to deliver?