Terms & Conditions
Welcome to Pairahan Chikan (a unit of Red Fox Apparels). By accessing or using our website www.pairahanchikan.com, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our services.
Last Updated: October 2025
🛍️ 1. General
- These Terms govern your use of our website and the purchase of products from Pairahan Chikan.
- By using our website, you agree to be legally bound by these terms, as well as our Privacy Policy and Return Policy.
- We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes your acceptance of any changes.
👗 2. Products & Descriptions
- We strive to provide accurate descriptions, colors, and images of all our products.
- However, since Chikankari is handmade, slight variations in embroidery, design, and color may occur — this is the beauty of handwork and not considered a defect.
- All product prices and details are subject to change without prior notice.
💰 3. Pricing & Payment
- All prices on our website are listed in Indian Rupees (INR).
- We accept multiple secure payment methods including UPI, Debit/Credit Cards, Net Banking, and Wallets.
- Orders will only be processed once full payment is received.
- Pairahan Chikan reserves the right to cancel or refuse any order in case of pricing errors, payment issues, or suspected fraud.
🚚 4. Shipping & Delivery
- We ship pan-India and internationally through reliable courier partners.
- Delivery times vary depending on location and product availability.
- Customers will receive tracking details once the order is dispatched.
- Any delay caused by courier or customs is beyond our control, but we will assist to the best of our ability.
🔄 5. Return & Exchange Policy
- We accept returns or exchanges only in case of manufacturing defects or incorrect products received.
- To request a return, you must notify us within 48 hours of delivery with photo/video proof.
- Please read our detailed Return Policy for more information.
- Customized, dyed, or sale items are not eligible for return or exchange.
🔐 6. Privacy & Security
- Your privacy is important to us.
- All customer data is handled according to our Privacy Policy, which outlines how your information is collected, used, and protected.
⚠️ 7. Intellectual Property
- All content on this website — including logos, product photos, descriptions, graphics, and layout — is the property of Pairahan Chikan / Red Fox Apparels.
- Unauthorized use, copying, or distribution of any content is strictly prohibited.
🚫 8. Prohibited Uses
You agree not to:
- Use the website for fraudulent or unlawful activities.
- Misuse, disrupt, or hack any part of our services.
- Use our content, logos, or product photos without permission.
Violation of these terms may result in termination of your access to the website.
📞 9. Contact & Support
For any inquiries, complaints, or assistance, you can reach us at:
📧 support.pairahan@gmail.com
📞 +91-9838404666
📍 Lucknow, Uttar Pradesh, India
⚖️ 10. Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of India, with jurisdiction in Lucknow, Uttar Pradesh.
❤️ 11. Our Commitment
At Pairahan Chikan, we take pride in our authentic craftsmanship and customer satisfaction. By shopping with us, you support local artisans and help preserve the centuries-old art of Lucknowi Chikankari.